Our Production Process – Design

At Clelands Timber we’re proud to have the in-house expertise to design and draw our weatherboard system including custom profiles to match existing cladding if required. For our stock weatherboard lines we’ve opted to gain CodeMark and S Mark accreditation. Providing homeowners, architects, specifiers, builders and local councils with peace of mind that our system […]

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How long have some of your customers been a customer? 

We’re fortunate to have many that have been dealing with us for decades – technology and trends have changed drastically over time (and will continue to) but some fundamentals like good communication and a focus on customer service always need to be at the forefront we reckon.   Don’t take our word for it – […]

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Customer Feedback – Clelands Timber always answer the phone which is a bonus!

It’s incredible to hear how important getting the simple things right like answering the phone make such a huge impact on our customers. Thanks Jai and the Timberco team for the below feedback. “I have been dealing with Clelands Timber for nearly 3 years now, their very good to deal with, very helpful and always […]

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What does a key supplier need to be successful? 

We believe that the values of both suppliers and customers should align. This has been shown over time as being important for long standing relationships with our current vendors, or new ones alike!   We have many loyal partners who have been trusted by us, some dating back 35 years ago.  Transparency and honesty from both sides of the table […]

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